Terms of Service

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Pill Cloud app and/or https://www.pillcloud.org (“Service”) operated by Pill Cloud, LLC (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you do not have permission to access the Service.


If you wish to purchase any product or service made available through the Service (“Order”), you may be asked to supply certain information relevant to your Order including, without limitation, your credit card number, your credit card expiration date, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) and/or other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Order. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

Return Policy

Full refund for Over-the-Counter products that were bought within 14 days. Over 14 days, customer can receive store credit. No refund for prescription the moment the prescription leaves the pharmacy. An exception to this rule is unopened tubes, inhalers, vials, or the original drug bottle sealed from the manufacturer.

Shipping Policy

Pill Cloud LLC will not be responsible for any lost shipment once our driver drops off the shipment. The customer’s items will be placed inside a mailing package where no one can see the content on the inside.


When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Pill Cloud, LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Pill Cloud, LLC.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Pill Cloud, LLC.

Pill Cloud, LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Pill Cloud, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by and/or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of Texas, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights. If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court, the remaining provisions of these Terms and Conditions will remain in effect. These Terms and Conditions constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions, please contact us at:

Email Address: support@pillcloud.org

Telephone number: 512-660-2082

Effective as of June 01, 2017

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the https://www.pillcloud.org and Pill Cloud, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Pill Cloud, LLC include https://www.pillcloud.org and Pill Cloud app. The Pill Cloud website is informational of our pharmacy delivery service only. Pill Cloud, LLC is licensed to do business in Texas, United States. By using the Pill Cloud app or website, you consent to the data practices described in this statement.

Collection of your Personal Information

We will collect personal information from you (like your name, date of birth, email address, credit card information, phone number, and delivery address) when you register for an account, and, in order to provide you with the prescription delivery services, you will need to provide us with certain medical information such as your physician’s name and address, prescription information, insurance information, and in some cases, medical history (in all, your “Personal Information”). Information about your computer or mobile device hardware and software may be automatically collected by Pill Cloud, LLC. This information can include: your device identifier. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pill Cloud app and Pill Cloud website.

Pill Cloud is not responsible for the privacy statements or other content on websites/app outside of the Pill Cloud app and Pill Cloud website.

Children Under Thirteen

Pill Cloud does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use Pill Cloud app and Pill Cloud website.

Use of your Personal Information

Pill Cloud collects and uses your personal information to operate its website and deliver the services you have requested, including delivering prescriptions and other products to you.

Your information may be accessed and used by our service providers who are working with us in connection with the operation of our services (these service providers may have access to your information but only to the extent necessary to perform services on our behalf and are obligated not to disclose that information or use it for any other purposes).

Pill Cloud may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pill Cloud, and they are required to maintain the confidentiality of your information.

Pill Cloud may keep track of prescriptions or other items where users will remain anonymous, in order to determine what Pill Cloud services are the most popular. This data is used to help us understand our user population more and improve our customer service capability.

Pill Cloud, LLC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pill Cloud app or Pill Cloud website; (b) protect and defend the rights or property of Pill Cloud, LLC; and, (c) act under exigent circumstances to protect the personal safety of users of Pill Cloud, LLC, or the public.

We may transfer and/or provide information about our users in connection with an acquisition, sale of company assets, or other situation where user information would be transferred as one of our business assets.

Accessing your Personal Information

You can access and modify the information you provided us through your account. If you completely delete all such information, then your account will become deactivated and you will not be able to access our services. If you would like us to delete Personal Information about you from our system, please contact us with a request that we delete your Personal Information from our database. We will use reasonable efforts to honor your request; however, we may retain an archived copy of your information as required by law and/or for record keeping purposes.

Security of your Personal Information

BWe employ administrative, physical and electronic measures designed to protect your information from unauthorized access, however, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your Personal Information is compromised as a result of a breach of security, we will promptly notify you if your Personal Information has been compromised, as required by applicable law.

When personal information is transmitted over the network, it is protected through the use of encryption, using the Secure Sockets Layer (SSL) protocol.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Pill Cloud, LLC by contacting us here: • Email: support@pillcloud.org

Changes to this Statement

Pill Cloud, LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. Pill Cloud, LLC encourages you to periodically review this Statement to be informed of how Pill Cloud, LLC is protecting your information.

Contact Information

Pill Cloud, LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Pill Cloud, LLC has not adhered to this Statement, please contact Pill Cloud, LLC at:

Email Address: support@pillcloud.org

Telephone number: 512-660-2082

Effective as of June 01, 2017